Why it’s time for travel marketers to rethink loyalty( according to Google)
Thursday, August 16, 2018
nce upon a time, a traveler signed up for your travel loyalty program. They started giving you more and more of their annual category spend. They earned points; they understood your brand; and they lived happily ever after as a loyal travel rewards member.

This travel fairy tale is now about as common as dial-up, Walkmans, and VCRs.

Today, people have more booking options than ever at their fingertips. And marketers must evolve their strategies to meet customers where they are. That's ... Read more
L’Europe, à son tour, s’attaque à Airbnb
Tuesday, July 17, 2018
Après de grandes municipalités dans le monde, voire des états tout entiers, c'est au tour de l'Union Européenne de s'attaquer à Airbnb. Pour ce faire, la Commission européenne ne peut s'appuyer que sur la législation européenne. Or, elle estime que la plateforme de réservation de logements chez l'habitant ne la respecte pas complètement.

Ainsi, la présentation des prix d'Airbnb et la distinction entre hte privé et hte professionnel ne sont pas conformes aux exigences du droit de l'Union. ... Read more
EU consumer rules: The European Commission and EU consumer authorities push Airbnb to comply
Tuesday, July 17, 2018

IN SHORT: The European Commission and EU consumer authorities are calling on Airbnb to align their terms and conditions with EU consumer rules and be transparent on their presentation of prices.


Airbnb has now until the end of August to propose detailed solutions on how to bring its conduct in compliance with EU consumer legislation. The Commission and the consumer authorities will meet, if needed, with Airbnb in September to solve any outstanding concern. If the ... Read more
The Uk hospitality industry could face significant staff shortages due to Brexit
Thursday, June 14, 2018
One in five hospitality businesses are finding recruitment harder than last year with serious concerns raised about fulfilling staff requirements over the next 5 years. 3% of businesses predicted to close as a result of Brexit, which would mean a loss to the UK economy of around £1.1bn. 53% of workers think that Brexit has made the UK a less welcoming place to live and work.

read on ... Read more
68% of travelers seek eco-friendly hotels
Thursday, May 3, 2018
87% percent of global travelers state that they want to travel sustainably and nearly 4 in 10 (39%) confirming that they often or always manage to do so. These statistics and more below are according to the Sustainable Travel Report* released by Booking.com.

Although 39% of travelers confirm that they often or always manage to travel sustainably, 48% indicate they never, rarely or only sometimes manage to travel sustainably, suggesting that while promising strides are being made for a ... Read more
Une réponse hôtelière à Airbnb
Wednesday, May 2, 2018
L'industrie htelière, de plus en plus concurrencée par la location chez le particulier, développe ses réponses en inventant à son tour de nouvelles formules d'hébergement.

Après AccorHotels et Onefinestay, Hyatt et Oasis Collection, c'est au tour de Marriott d'investir le marché des locations courte durée. Le groupe htelier vient en effet d'annoncer un partenariat avec le service de conciergerie Hostmaker pour un projet pilote, à Londres. Pour l'occasion, Marriott a décliné sa marque ... Read more
AccorHotels rachète Mövenpick
Monday, April 30, 2018
Rumeur confirmée, [1] le groupe Accor a fait l'acquisition du groupe Suisse Movenpick pour un montant de 560 millions de francs suisses (482 millions d'euros) en numéraire.

Fondé en 1973 en Suisse, Mvenpick Hotels & Resorts est présent dans 27 pays avec 84 htels (plus de 20 000 chambres), et une implantation particulièrement forte en Europe et au Moyen-Orient. La société helvétique prévoit l'ouverture de 42 htels supplémentaires d'ici 2021, soit près de 11 000 chambres, avec un fort ... Read more
How Hotels Are Using Artificial Intelligence to Improve Your Stay
Thursday, April 12, 2018
Many of us now use small doses of AI in everyday life (like Siri [1], Google Assistant, Alexa [2], and everything smart home), but hotels are putting this once-sci-fi technology to more widespread use.

From concierge robots to personalized rooms to lively chatbots, your next holiday may include help from some artificially intellectualized friends. While you may miss, say, the smile or handshake you get from their human counterparts, these systems can create hyper-personalized experiences ... Read more
Hotels suffer as sharing economy grows and singles opt for Airbnb
Monday, March 26, 2018
As the sharing economy grows sites such as Airbnb who defines itself as "a social website that connects people who have space to share with those who are looking for a place to stay", become a haven for solo travellers.

Solo travel is becoming increasingly popular; a survey by a holiday home insurance company has shown that 74% of people have chosen to use Airbnb when travelling alone to avoid extra charges. They have advised on ways to avoid paying over the odds for a trip if you're a ... Read more
IHG acquires Regent Hotels
Thursday, March 15, 2018
InterContinental Hotels Group's acquisition of a 51% stake in Regent Hotels & Resorts for $39 million in cash on the surface is a microscopic transaction, bringing aboard a mere six hotels and a pipeline of just three more properties.

But for IHG, which said it wants to grow the brand to 40 hotels and 10,000 rooms, the deal is significant because it finally gives the group a true 5-star flag to compete against The Ritz-Carlton and St. Regis of Marriott International, Hilton's Waldorf ... Read more